Contact
Already working with us? Support and incidents go through your service desk, not this form — see how managed service escalation works. Everything else, keep reading.
// Contact
Tell us what you are trying to build
Or what is already built and not working. Either is a good first conversation. The form below goes straight to our team — a few short fields, then room for the detail.
Start with the form ↓ Or email us directly Book a 30-minute call →
A person reads what you send, and the reply comes from a real address — not a no-reply. We reply within one business day.
// Write to us
Tell us about it.
Write in Thai or English — the form follows your browser’s language, and we answer in either.
The form did not load — a content blocker or a slow connection can do that. Email ContactUs@digithun.com instead, and tell us three things: who you are, what you are trying to do, and what is in the way.
// After you send
What happens next.
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01
We read it
A person, not an autoresponder deciding what to do with you.
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02
We reply from a real address
With either a question, a time to talk, or an honest “this is not us — try X”.
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03
We talk for thirty minutes
You describe the situation. We ask about data, constraints and what has already been tried.
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04
You get something in writing
Scope, approach and price. No obligation, and no pressure sequence afterwards.
// Fit
Are we a fit?
| We are usually a good fit when | We are usually not the right call when |
|---|---|
| You are an enterprise or a scaling business with real systems already running | You need a marketing website or a brand campaign |
| The work involves cloud, data, AI or commerce platforms | You need staff augmentation by the head, not a team accountable for an outcome |
| You want a partner who stays accountable after go-live | You need the cheapest possible bid |
If the right column describes you, say so in the form — we will point you somewhere better rather than take the meeting.
// Common questions
Before you write.
How quickly do you reply?
We read every message and answer from a real address, in Thai or English. Within one business day.
Can I just book a time instead of writing?
Yes. The button at the top of this page shows real availability and sends the invite immediately.
Do you publish prices?
No. Scope determines the number and it differs every time. You get a written scope and price after the first conversation, before you commit to anything.
Do we need to know exactly what we want first?
No. “Something is wrong and I cannot tell you which layer it is in” is a perfectly good starting point — and a common one.
Can we sign an NDA first?
Yes. Say so in the form and we will send ours, or sign yours.
We are already a client and something is broken. Is this the right place?
No — use your service desk and escalation path. It is faster, and it is the route your agreement covers.
Can I write in Thai?
Yes. The form appears in Thai or English, following your browser’s language, and we answer in either.
What do you do with what I send?
We use it to reply to you and to prepare for the conversation, and we do not sell it. The form is part of ShopSCAPE Studio, our own customer-service platform, so what you send goes to our team’s inbox there — this website never sees it. See our Privacy Policy.
// Direct
If you would rather not use a form.
- ContactUs@digithun.com
- Phone
- +66 2 114 3492
- Office
- Asoke Building, 29th Floor, Sukhumvit 21, Bangkok 253 Asoke Building, 29th Floor, Sukhumvit 21 Road, Bangkok [postcode]
- Hours
- Monday to Friday, Bangkok time (UTC+7). Clients on managed service have their own escalation path.
- Languages
- Thai and English.
- Press
- press@digithun.com