Marketing tools with AI that does the work — and still asks before it acts

Businesses that grow faster than their headcount all hit the same four walls.

• Simple work always waits on someone else

  Changing a price on a banner waits for the designer. Editing a campaign page waits for whoever builds the website. Adding a tracking tag waits for someone who left last year. Work that takes five minutes to decide takes five days to ship.

• Seven subscriptions, and the customer data is still scattered

  One vendor for design, another for scheduling, another for chat, another for forms. None of them knows what this customer already told you.

• The work lives in a group chat and a spreadsheet

  Who’s got it, who approved it, where the current file is, whether anyone called back the lead who filled in yesterday’s form — the answers are in a thread that has already scrolled away.

• You want AI, but not enough to let it loose

  Most AI tools offer two settings: ask it something and copy the answer somewhere else yourself, or let it run and find out afterwards what it did. Neither is something a real business can use.

Studio didn’t start as a feature list. It started because we had to run a national marketplace with a team that never grew in proportion to the work. Every tool in it was built the week we needed it. It became a product afterwards.

The shape is a single pipeline: make the work people see → turn interest into customers → keep those customers coming back. All three stages write to the same customer records, and AI works across all three.

The rule we don’t break: anything AI changes in the system goes to a person for approval first, and has to be reversible. If the system can’t take a snapshot it could roll back to, it refuses to make the change at all. No exceptions. That is the reason a real business can let AI touch real data here.

Banners you can change forever, without touching the publisher’s site

Anyone who has bought ad space on a partner site knows the problem isn’t making the banner. It’s that every promotion change means a new file and a slot in someone else’s development queue.

• Embed the iframe once, edit the content forever

  The publisher drops in one snippet and is done. After that you change prices, swap images, or pull the banner yourself from the back office, and their site updates within seconds.

• Build once, ship every size — and adjust each size for real

  Presets at 970×250, 300×250 and 320×100, or anything custom from 20 to 4000 pixels. Layer positions, type sizes and background images are set per size — this is not one image scaled down.

• Four formats in one tool

  Product carousel, image slideshow, free-layer interactive, and a hybrid with a design area and a product strip side by side.

• Several designs inside one banner

  Hold up to six designs in a single unit and rotate them by weighting, while the publisher’s embed code never changes.

A/B testing that doesn’t flatter itself

Most A/B tools declare a winner too early, because they don’t guard against the three things that distort the numbers. We guard against all three.

Scope you should know first: eleven elements can be tested — headline copy and colour, button copy and colour, background image, background type, countdown on or off, and others. It cannot yet test a different product set or a different layout, and it can’t run at the same time as design rotation. You pick one or the other.

Design in the browser, and an asset library that refuses to delete what’s in use

• One project, every size

  Thirteen ready sizes — Pantip MALL placements, Facebook feed, story and cover — designed once, and each size can be repositioned on its own rather than auto-resized and left alone.

• Twelve Facebook album formats, including posts where one image runs across several

  Lay out one large canvas and the system slices it into ordered images — normally a Photoshop-and-crop job.

• Share a link so a freelancer can edit, without giving them an account

  Lock the layers they mustn’t touch. They add their own work and export it, but can’t save over yours, can’t see anything else, and the link can be revoked at any time.

• The library warns you before a delete breaks something

  Before removing a file, the system checks seven places it might be in use — a banner, a form, a chat page, a campaign page — and shows you the list. It prevents the classic incident where deleting an image silently breaks a live ad.

A campaign page you can finish in an afternoon

Work as a team without chasing it through chat

• An approval workflow the system enforces

  Idea → draft → in review → approved → published. Steps can’t be skipped, authors can’t approve their own work, and sending something back requires a reason, which is kept as a comment on the item.

• One approvals queue

  A manager opens one screen and sees everything waiting across every brand, with the artwork and the per-channel copy attached. Approve or send back from there — or from the notification bell on any page in the system.

• Write once, tune per channel

  Facebook, Instagram, LINE, X and YouTube each get their own copy and images, with live character counts that warn you before you run long.

• Plan ahead on the calendar, then publish when it’s time

  Three calendar views and a cross-brand campaign timeline on a single axis — so you can see which week is overloaded and who is carrying it.

• A drag-and-drop design board

  Brief graphic and video work as cards, let the design team move them across columns, define up to twelve stages of your own, and open a job in the design tool with its name and sizes already set.

• Workload reporting from actual events

  Who moved what, how many jobs closed, which stage holds work longest, average cycle time — computed from a real event log, not from timesheets people fill in.

Two limits worth stating plainly: there is no post scheduler in the system — you plan ahead on the calendar and publish when it’s time. And publishing from the system reaches Facebook and Instagram once an administrator has connected the page and Meta has approved the app. LINE, X and YouTube are used for planning and copywriting, which you then post at the destination.

Most businesses collect leads with a free form, chase them in a spreadsheet, and keep the customer history in the head of whoever spoke to them. Three separate things, and none of them can tell you where yesterday’s enquiry stands today.

Forms that are already a database

A sales board a team of two can actually run

• Drag cards between columns

  Every deal is a card with its value, confidence, and owner. The board header totals open deals and pipeline value.

• Start from one of four templates

  Merchant onboarding, campaign recruitment, upsell, new business — then rename the stages to whatever your team actually says.

• Choose whether leads arrive automatically or after screening

  Turn on the switch and every form submission becomes a deal, or tick and send up to 500 at a time. This handles the real case: a thousand applied, you’re only chasing two hundred.

• Revenue reporting that back-edits can’t distort

  Deal value is captured at the moment of closing, so correcting a number later doesn’t change last month’s revenue. Pipeline value, win rate, average cycle time, and per-person performance are all available.

• Deal-level permissions

  Everyone can advance stages and log contact. Closing a deal, changing its owner, or editing its value is limited to the deal owner or a manager — which is what makes the reporting trustworthy.

• A 360° customer profile

  One screen: every channel they’ve reached you on, every case, open deals, a timeline, and their PDPA consent status. If one person exists twice because they messaged on two channels, merge the profiles.

Bring old data in, and take your data out. Import from CSV or a pasted table, with Buddhist Era dates converted automatically. Export to a file that opens correctly in Excel with Thai text intact.

Selling on Pantip MALL already? Two more things.

• A product row priced live, on every page load

  Paste the product link and the system pulls the image, name, price, original price, and discount into a card. The price a customer sees is the price at that second — no incorrect prices on a live campaign, and no going back to edit the page when a promotion changes.

• Turn a review video you already have into a shop

  Drop in a YouTube or Facebook video and attach products to moments in the clip. When the video reaches a product, that product’s card rises over it, ready to buy. The customer never leaves the video to go looking.

These two features connect to products listed on Pantip MALL. If you sell elsewhere, everything else on this page works as normal.

The unified inbox

• Five channels, one screen

  LINE Official Account (several accounts), Facebook Messenger (several pages), email, the web chat widget, and a standalone chat page with its own link.

• You have to claim a case before you can reply

  The compose box stays locked until you do — which ends two agents answering the same customer at once, and means there is always a name against every case. A supervisor can take a case over, but the system records it every time. Nobody replies without a trace.

• Recall a message you just sent

  Wrong person, wrong wording — recall it inside the window you set, five seconds by default. For LINE and Facebook the message isn’t actually sent during that countdown, so a recall in time means the customer never saw it.

• An SLA clock that knows Thai public holidays

  Set business hours per day, and the clock pauses outside them and on the national holidays already built in. Your SLA figures stop being punished for hours the team wasn’t working.

• Closing a case produces the data

  Pick a category, a resolution, and a cause at close, and it flows straight into reporting. Nobody fills in a separate summary form afterwards.

• The conversation history stays with the customer

  Next time they message, the team can see everything. The customer doesn’t repeat themselves.

AI that answers customers from your own knowledge base

The number one risk in switching on a customer-facing bot is that it makes something up. So ours answers only from the knowledge base your team writes. If the answer isn’t there, it doesn’t guess — it says it will pass the question to a colleague.

Scope you should know: the system can recommend who should take a case, based on who is online, on shift, and how much they’re carrying — but a person assigns it. Work is never routed automatically. Cases are not escalated to a manager automatically when an SLA is breached. Satisfaction scores are collected from the web chat widget only.

Cookie consent — the compliance job most teams leave half-done

If your site runs Google Analytics, the Meta pixel, or the TikTok pixel, and there’s no consent banner holding them until the visitor agrees, that’s an exposure sitting open every day.

• One line of code to install

  Paste it into the page or deploy it through Google Tag Manager. A button then checks whether the code is actually live — which solves the classic case of a beautifully configured banner nobody ever installed.

• Trackers are held until consent is real

  Google Analytics, the Meta pixel, the TikTok pixel and Google Tag Manager are emitted in a form the browser cannot execute, and only swapped for the real script once the visitor agrees.

• All seven Google Consent Mode v2 signals

  Google can still model your measurement when a visitor declines — so you aren’t choosing between compliance and marketing data.

• Accept and reject look the same

  We wrote a test into the build that fails if anyone makes the reject button quieter. Thailand’s PDPA requires consent to be freely given; consent that isn’t freely given doesn’t bind. It is also the point auditors catch most often.

• Consent evidence that isn’t itself personal data

  What was accepted, under which policy version, and when — with no raw IP address and no email. Exportable to a spreadsheet with Thai text intact.

• Change the policy and consent is re-requested automatically

  You never have to wonder whether old consent still covers you.

How the cookie scan works: we open your site in a real browser twice — once without accepting, to prove the site is clean before consent, and once after, to build the full cookie declaration. Known cookies are classified from 24 built-in rules. The scan is provided as part of an installation cycle, not as a self-service button on day one. The banner displays in one language at a time; visitors cannot switch it themselves.

The AI tools businesses use today come in two shapes. In the first, you ask a question, get an answer, and open another screen to act on it yourself. In the second, you let it run and find out afterwards what it changed.

We built a third. The AI reaches real data and real tools, but every time it wants to change something it has to show you the change first — this value, becoming that value. You approve it, then it acts. And there is always a way back.

The AI is included and ready — you connect nothing

• No AI account to open, no card to add, no key to paste

  Most AI-branded tools ask you to open an account with a model provider and bring the key back. That is where most people give up. Here you sign in and the AI works. That part is ours to run.

• We match the model to the job

  Answering customers, drafting copy, and editing records are different problems that suit different models. We pair them up, and move to a better model when one arrives, without you doing anything.

• The system isn’t tied to one provider

  It supports Anthropic (Claude), OpenAI and Google Gemini — 23 models in total — switchable from a settings screen with immediate effect and no redeployment. That architecture is what keeps us from being locked in, and keeps that risk off you.

• Usage ceilings are built in

  Commands per minute per user, steps per command, and concurrent jobs are all capped. Nothing runs away with itself.

Three rules we don’t break

Four things the AI does

Where we think differently

• The AI calls the system’s own tools, it doesn’t click the screen for you

  25 tools across four working screens, wired directly to real data — more accurate than screen automation, and it doesn’t break when the interface changes.

• Images are generated deliberately without text, so a person sets the Thai type

  Every image model still mangles Thai script. So ours generates a clean image and hands the words over as an editable text layer in the design tool. You get the speed of AI without losing correct Thai typography.

• Prompt injection is handled

  Customer messages and tool output are wrapped and labelled as data, not instructions. A customer typing “ignore all previous instructions” into a chat gets nowhere.

• Bounded by the operator, every call

  There is no separate service account the AI runs as. It borrows the permissions of whoever is directing it, and those are re-checked on every tool call rather than once at sign-in.

⟦PLACEHOLDER — live web search. The brief claims the assistant can search the web and show which pages it opened. That capability is enabled at the model-provider account level, which is now our account and therefore our decision, and nobody has confirmed it is switched on. The claim is held rather than hedged.⟧

⟦PLACEHOLDER — the “nothing to connect” promise above rests on four things being operationally true at delivery, not merely intended: that onboarding configures a model key for every customer, that at least one of them is an Anthropic key (the in-page assistant that edits records runs on nothing else), that a fair-use position exists now that we carry the cost, and the web-search decision above. Until those are confirmed, this page promises something the system may not do for a given customer — which is worse than not advertising it.⟧

Studio isn’t something we built and then waited for customers to try. Our own team runs the marketing and customer service of a national marketplace on it every day. We find the bugs before customers do.

We only show work we’re allowed to talk about. If a number hasn’t been confirmed by whoever owns the data, it doesn’t appear here.

Every vendor says its system is secure. The question that’s actually useful during evaluation is who assessed it, and against whose criteria.

The national digital service catalogue

Business Development Service — Office of SMEs Promotion

⟦PLACEHOLDER — two things held here. The digital product quality mark is omitted entirely rather than hedged, because nobody has confirmed whether it was issued for the ShopSCAPE platform alone or covers Studio as well. And the English names of the three public bodies above need checking against their own published usage before an English page carries them.⟧

A certificate doesn’t make a system better on its own. What it does is let the security and PDPA conversation start from existing documentation instead of from zero.

• Our team configures it during onboarding

  LINE Official Account, Facebook pages, email, business hours and holidays, and the AI — ready before you log in. There is nobody you need to open an account with first.

• A checklist that ticks itself as you actually use it

  On first sign-in the system asks what you came here to do, then builds a starting checklist to match. Each item ticks itself when you genuinely do it, rather than waiting for you to tick it — so you always know what’s left.

• Turn on only what your team needs

  Most teams start with two areas and open the rest when they’re ready.

• Your data stays yours

  Export customers, leads and reports to CSV that opens correctly in Excel with Thai text intact. Nothing is held hostage.

⟦PLACEHOLDER — the handover. Product detail, packages and trials belong on the official ShopSCAPE Studio site, and this block is where the reader is handed to it. That URL is unconfirmed, so the only route out of this page is our team.⟧

We build on Google Cloud as a certified implementation partner. Multi-cloud through one team is the point: BytePlus and Alibaba Cloud where the workload calls for it.

• We built it because we needed it

  Every tool here exists because we had to run a national marketplace with a team that never grew in proportion to the work. None of it came from a competitor’s feature list.

• Built for how Thailand actually works

  Retrieval that segments Thai text correctly, so a search finds the answer sitting right there. Thai public holidays inside the SLA clock, so your service figures aren’t punished for days nobody worked. Buddhist Era dates converted on import, so a decade of spreadsheets loads cleanly. Sixteen Thai typefaces embedded automatically. Exports that open in Excel without turning Thai into symbols. None of this is what foreign tools optimise for, and all of it is what costs a Thai team time every day.

• AI that’s ready, and safe enough to point at real data

  Because we supply and run it, and because every change goes through a person and can be undone.

• The person who fixes it is the person who wrote it

  Not a ticket in a foreign support queue in another timezone.

• Assessed by Thai public bodies

  Both for the digital service register and as an approved provider in a programme the state administers.

• Growing out of it doesn’t mean leaving

  When the business needs a full commerce platform, a multi-vendor marketplace, or order management, ShopSCAPE sits in the same architecture. You extend into it. You don’t start again.

We’ll tell you plainly if your problem is still small enough for the free tools to handle. Selling someone more system than they need costs us as much time as it costs them money.