Services
// Managed Cloud & FinOps
Someone who knows your platform, on the days nothing is on fire
Monitoring, patching, incident response, backup and cost control — run by the engineers who build platforms like yours, not by a separate support desk reading a script.
Talk to our team Request a current-state review
Google Cloud certified implementation partner. Multi-cloud delivery across BytePlus and Alibaba Cloud where the workload calls for it.
// What day two looks like
Day two lasts a lot longer than day one.
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Your best engineers are the on-call rota
The people you hired to build things spend their nights making sure nothing broke. That is an expensive way to buy monitoring.
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Cost grows quietly and nobody owns it
The bill goes up every month by a little. Six months later it is a board question and there is no history to explain it. Start with an audit.
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Patching slips because it is nobody’s Tuesday
Everyone agrees it matters. It is never the most urgent thing in the week.
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The one person who understood it left
Institutional knowledge walked out with a laptop, and the runbook is a Slack thread from last year.
// What we hold
What we take on.
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Monitoring and alerting
Alerts tuned to what actually matters, routed to someone who will respond — including out of hours.
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Incident response
Triage, resolution and a written root cause analysis for the incidents that deserve one.
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Patching and maintenance
Operating systems, runtimes and platform components kept current, on a schedule agreed with you.
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Backup and disaster recovery
Backups that are tested rather than assumed, with a recovery plan you have actually rehearsed.
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Cost management and FinOps
Visibility by team and environment, right-sizing, commitment planning, and a monthly conversation about what changed.
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Security operations
Access reviews, policy drift detection, and vulnerability remediation on the platform layer.
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Architecture advisory
A regular review with the engineers who know your platform, so the estate improves instead of only surviving.
// Levels of engagement
How much of it we hold.
| Level | Who does the work | What it is for |
|---|---|---|
| Escalation | Your team operates. We are the path to the vendor. | You have the people, you want a local escalation route and someone who can read your account. |
| Advisory | Your team operates. We watch, advise and review. | Monitoring, best practice, cost review and a regular architecture conversation — without handing over the keyboard. |
| Operations | We operate. Your team stays in the loop. | Patching, incident response, root cause analysis and backup verification are ours. |
| Full accountability | We operate, and we own the relationship. | A named technical account manager, business reviews, FinOps, and a severity class for incidents that stop your business. |
Which level fits depends on your team, your estate and your risk appetite. Coverage hours and response commitments are agreed with you in writing — talk to us and we will scope it, and price it, against your situation.
// Where this has run
Where this has run.
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Our own platforms
We run ShopSCAPE and Pantip MALL ourselves. Every operational practice on this page is one we use on our own systems first.
Client names and figures appear here once approved. Until then, judge us by the platforms we run every day.
// Technology partners
The Data, AI and Agentic AI stack we build on.
We build on Google Cloud as a certified implementation partner, with multi-cloud delivery across BytePlus and Alibaba Cloud where the workload calls for it. From strategy through production, our deepest work is in Data Analytics, Data Foundation, Healthcare AI and Retail AI.
we are reseller
- Google CloudVertex AI
we are reseller-
One accountable partner.
From the first workshop to production support, you work with the same certified team. We advise, implement and stay accountable for what we ship.
Talk to our team 
we are reseller
- Data Lakehouse
- Streaming & CDC
- ETL & Pipelines
- BytePlusBytePlus Recommend
- Alibaba CloudMaxCompute
- Customer Data Platform
- Agentic AIHarness Engineering
- Agent Framework
- Conversational AI
// Why teams call us
Why teams hand us the pager.
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Builders on call, not a script desk
The engineers who respond are the ones who design landing zones and data platforms. They can change the cause, not only clear the alert.
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Cost advice with something at stake
We resell the clouds we manage, and we will still tell you to switch off what you are not using.
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Local hours, local language
Bangkok team, Thai and English, and an escalation path into the vendor when it needs to go further.
// Common questions
What teams ask before handing it over.
Do you have to have built our platform to operate it?
No. We take on estates we did not build. The first weeks are an assessment and a stabilisation period — we document what exists, fix what is fragile, and agree what we are accountable for before we take the pager.
Is support available outside business hours?
Coverage windows are part of the written scope — including out-of-hours and round-the-clock cover where your estate needs it.
Do you cover Alibaba Cloud and BytePlus, or only Google Cloud?
All three. Most of what we operate is on Google Cloud, and we deliver on BytePlus and Alibaba Cloud as well. If your estate spans more than one, one team covers it.
How is FinOps different from just watching the bill?
Watching the bill tells you the number went up. FinOps tells you which team, which environment and which decision moved it, and what to do about it — right-sizing, commitment planning, and killing what nobody uses. It only works when someone owns it monthly, which is the actual service.
What does it cost?
It depends on the size of your estate, how much of the work you want us to hold, and your response requirements. There is no useful number we could publish that would still be true for your case. Talk to us with a rough picture of your environment and we will scope it properly.
Can we start small and expand later?
That is the normal path. Most clients start at advisory or escalation level and move up once they have seen how we work.
Tell us what wakes your team up at night
Whether it is the pager, the invoice or the person who left, the conversation starts in the same place: what does your estate actually look like today.
Innovate for the better tomorrow.
// Corporate update
Our
Move
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Buying the platform and building on it used to be two conversations with two suppliers. It is one conversation now: we resell Google Cloud, Alibaba Cloud and BytePlus, and the same engineers who size the environment stay with it through production support.
For teams already running with us, nothing changes technically — the difference is commercial. Licensing, quota and billing sit with the people who know what the workload actually does.
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A certified implementation partner works to the cloud provider's published reference architectures. In practice that means your landing zone, IAM model and network layout look like something any Google Cloud engineer can pick up — including the next team you hire.
It also means the review gates are not ours to waive. Where the reference architecture asks for separation of duties or a break-glass path, it gets built.
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Hospital data arrives in fragments — HIS exports, lab feeds, scanned forms, free-text notes in Thai and English. Before a model sees any of it, someone has to answer where each field came from, who consented to what, and which records must never leave the country.
We build that layer first. It is slower to demo and it is the reason the pilots survive contact with a real ward.
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Live commerce moves fast enough that the recommendation loop has to close in the same session. That puts the weight on the event pipeline, not the model: what counts as a view, when a cart event lands, how quickly the feature store sees it.
We treat the BytePlus components as a stack to be wired properly rather than a switch to be flipped. The lift comes from the wiring.
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The site you are reading ships as static HTML, one stylesheet and one script, served by a Node process with a strict content security policy. There is no analytics tag, no font CDN and no tracker.
It is partly a statement of taste and partly a working sample: the same restraint we bring to a client's platform, applied to our own front door.
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Warehouses fill up faster than they get governed. By the time a model needs a feature, nobody can say which of the four revenue columns is authoritative, and the project stalls in a meeting about definitions.
The fix is unglamorous: contracts on the ingest side, lineage through the transformations, and one owner per domain. Do that and the AI work stops being archaeology.