Universe
// Our specialise universe
What are you trying to solve?
Seven areas of work, and every service, platform, product and credential that sits inside them. Pick one and the map takes you there.
Everything on the map
The same 60 entries as text — this is what a search engine and a screen reader read.
Big Data & Analytics 9
Collect it, define it once, and show it where the decision is made. Read the service page →
- service Data Platform, Analytics & CDPPipeline, warehouse, semantic layer and the customer profile on top — built once and handed over.
- tool BigQueryThe warehouse most of our data platforms run on.
- tool LookerWhere the metric definition lives, so two teams cannot quote different numbers.
- capability Semantic layerOne definition of revenue, active customer and margin — written down and enforced.
- capability Customer Data PlatformIdentities resolved across web, app, store and service into one profile.
- capability Audience activationSegments that stay current and reach the channels your team already buys.
- product-layer ShopSCAPE Data FoundationThe data layer under our own commerce platform — the same one we sell.
- capability Governance & PDPAWho may see which column, and the record that proves it.
- capability Lineage & access controlTrace a number back to the row it came from.
AI & Machine Learning 5
Models that rank, classify, recommend and read Thai — trained on your own data. Read the service page →
- capability Recommendation & personalisationRanking what each customer sees, trained on your catalogue and your behaviour data.
- tool Vertex AIWhere we train, serve and version the models we put into production.
- capability Thai-language NLPModels that read Thai the way Thai is actually written, including the clinical shorthand.
- tool Gemini modelsThe model family behind most of the language work we ship.
- capability Evaluation sets & scoringA written test the model has to keep passing after you stop watching it.
Agentic AI 10
Agents that carry a task through your systems, with a human in the loop where it matters. Read the service page →
- service Agentic AIAgents that finish a task inside your systems rather than describing how you might.
- credential PanyaThAI implementation partnerOne of eight implementation partners named in Google Cloud's PanyaThAI programme.
- capability Agent design & orchestrationDeciding what one agent owns, and where a second one takes over.
- capability Human in the loopThe step where a person approves, and the rule that decides when it is needed.
- tool Vertex AI Agent BuilderWhere the agents we build for Google Cloud clients are assembled.
- tool Gemini EnterpriseGoogle Cloud's enterprise agent platform — hands-on in the SME Awards programme.
- capability Retrieval & RAGChunk, embed, index and re-rank — so the agent answers from your documents, not its memory.
- capability Function calling into your systemsThe agent writes to the ERP, the CRM and the ticket queue, under permission.
- capability Evaluation & guardrailsWhat the agent may not do, and the audit log that shows it did not.
- capability Monitoring & cost controlWhat it costs per task, and the alert before that number surprises anyone.
Healthcare AI 7
Clinical language, hospital operations and marketing — designed around PDPA from the first diagram. Read the service page →
- service Healthcare AIAI inside a hospital's constraints — never touching what it must not touch.
- capability PDPA governance for health dataThe consent and access design that has to exist before any model does.
- capability De-identified by architecturePatient data that never reaches the layer where the model runs.
- capability Clinical Thai NLPReading Thai clinical notes, which are not the Thai a general model was trained on.
- capability Agents for hospital operationsThe scheduling, routing and paperwork around care — not the care itself.
- capability Marketing AI on consented dataReaching patients who agreed to be reached, and nobody else.
- capability Clinical review in the loopA clinician signs off the evaluation set, not only the engineers.
Cloud Solutions 13
Landing zone, migration, security and one invoice in baht — across three clouds. Read the service page →
- platform Google CloudWe build here as a certified implementation partner, and resell it in baht.
- platform Alibaba CloudReseller. The route we use when a workload needs to reach China.
- platform BytePlusReseller and implementation partner — live commerce, cloud and creative AI.
- platform Google WorkspaceThe collaboration side of the same account, on one invoice.
- service Cloud FoundationThe landing zone your next five projects stand on — networks, identity, guardrails.
- service Cloud MigrationMoving what runs today without the week nobody can trade.
- tool Compute Engine · GKE · Cloud RunThe three runtimes we deploy on — this site is on Cloud Run.
- service Cloud BillingOne invoice, in Thai baht, with tax documentation and support in your time zone.
- service Managed Cloud & FinOpsSomeone answers when it breaks, and the same someone watches what it costs.
- capability Four levels of accountabilityEscalation, advisory, operations, or the whole thing — you pick who holds the pager.
- service Managed SecurityWatching the account you just handed over.
- service Backup & Disaster RecoveryThe restore you have actually tested, not the backup you assume works.
- service Cloud Cost ManagementFinding the spend nobody owns before the invoice does.
Modernize Platform 7
Containers, APIs and integration that let the next five projects move faster than this one. Read the service page →
- service System & API IntegrationMaking the systems you already paid for talk to each other.
- service Application DevelopmentBuilding the part that does not exist yet, to the standard the rest will be held to.
- capability Containers & serverlessPackaging an application so the next deploy is boring.
- capability ERP · CRM · ticketing integrationThe plumbing an agent needs before it can do anything useful.
- capability CI/CD · IaC · observabilityInfrastructure written down, changes reviewed, and a graph when it misbehaves.
- case This site, zero dependenciesdigithun.com runs on Node with no packages — our own proof that it is possible.
- credential ISO/IEC 29110The software lifecycle standard required to list on Thailand's Digital Service Catalog.
E-commerce Technology 9
The commerce platform we built, run and sell on ourselves — at national scale. Read the service page →
- product ShopSCAPE EnterpriseThe commerce and marketplace platform we built, run and sell on ourselves.
- product ShopSCAPE Studio comingThe same workspace sized for a smaller team.
- product Pantip MALLA national marketplace built on ShopSCAPE, with depa taking part at its launch.
- product-layer Commerce coreCatalogue, promotion engine and one stock point behind every channel.
- capability Agentic commerceBuilt for the buyer who is not a person — an agent that browses and buys.
- service Commerce PlatformWe implement the platform we operate, which is a different conversation from selling one.
- credential dSUREdepa's assurance standard for digital products, and the route to government procurement.
- credential Empowering SME ThailandOne of 38 companies OSMEP selected nationwide, assessed by an independent panel.
- partner Thailand Best XA seven-party initiative in its pilot year, with Digithun on the community side.