Services

// Commerce Platform

Commerce platforms we run ourselves

ShopSCAPE is our own enterprise commerce platform. It runs Pantip MALL, a national marketplace, which is why we can tell you what breaks at scale before it breaks on you.

Talk to our team Request a current-state review

Built and operated by the team that builds it. Google Cloud certified implementation partner.

// Where off-the-shelf stops

Off-the-shelf ends where your business gets interesting.

  • The platform fits everyone except you

    Your pricing rules, your seller model or your fulfilment flow is the one thing the product does not do — and it is the thing your business runs on.

  • Marketplace is a different problem from a shop

    Multi-seller onboarding, commission, settlement, dispute handling and catalogue quality are not features you bolt onto a storefront.

  • The integration list is longer than the build

    ERP, payments, logistics, tax, loyalty, the marketplace channels. Commerce projects are integration projects wearing a nicer front end.

  • Nobody owns it after launch

    The agency that built it does not operate it, so month six is when the trouble starts.

// What we take on

What we build and run.

  • Enterprise commerce on ShopSCAPE

    Our own platform, configured and extended for your catalogue, pricing, customers and channels — not a template with your logo on it.

  • Marketplace and multi-seller

    Seller onboarding, commission and settlement, catalogue governance, and the operational tooling a marketplace team actually needs.

  • Integration

    ERP, payments, logistics, tax and CRM — including the Thai systems that international platforms treat as an afterthought.

  • Commerce data and personalisation

    Behavioural data flowing into your platform, with recommendations and segments built on the data layer beneath it.

  • AI in the commerce workflow

    Search that understands intent, content generation for large catalogues, and agents for the repetitive parts of seller and customer support.

  • Operate it with you, or for you

    We can run the platform after launch, or hand it to your team with the runbooks to do it themselves.

// How a project runs

Four phases, and the first one is where projects are saved.

  1. Commerce model and fit

    We map your commercial model — catalogue, pricing, sellers, fulfilment, settlement — against what the platform does today, and are explicit about the gap.

    • A commerce model document
    • A fit-gap analysis and integration inventory
    • A target architecture
  2. Platform and integration build

    Configuration and extension of the platform, plus the integration work with your existing systems.

    • A working environment
    • Integrations built and tested
    • Migrated catalogue and customer data
  3. Launch

    Performance and load testing, operational readiness, staff training, and a controlled go-live.

    • Production launch and runbooks
    • Trained operations staff
    • Monitoring in place
  4. Operate and grow

    Day-two operations, and the roadmap work that follows real customer behaviour rather than the original wish list.

    • Ongoing operations
    • Performance and commercial reporting
    • A prioritised improvement roadmap

Scope and timeline are agreed before work starts. Commerce projects fail on integration scope more than anything else, so phase one exists to find it early.

// Where this has run

Where this has run.

  • Pantip MALL

    A national marketplace, built and operated by us on ShopSCAPE.

  • Reeeed

    A content marketplace we built and run — a different commerce model on the same engineering discipline.

// Technology partners

The Data, AI and Agentic AI stack we build on.

We build on Google Cloud as a certified implementation partner, with multi-cloud delivery across BytePlus and Alibaba Cloud where the workload calls for it. From strategy through production, our deepest work is in Data Analytics, Data Foundation, Healthcare AI and Retail AI.

// Why teams call us

Why teams build with us.

// Coming later

ShopSCAPE Studio — for smaller teams

We are building a lighter version of the platform for smaller businesses that need the same foundations without an enterprise programme around them. It is not open yet.

Join the waitlist

We will contact you when early access opens. Nothing else.

// Common questions

What teams ask before they replatform.

Is ShopSCAPE a product we buy, or a project you build?

Both, and the honest answer is that enterprises buy the platform and then need engineering around it. The platform is ours, which is why the engineering can go deeper than configuration when your commercial model requires it.

Can it handle a marketplace with many sellers?

Yes — that is where it came from. Pantip MALL is a multi-seller marketplace running on it, including onboarding, commission, settlement and catalogue governance.

Will it integrate with our ERP and our logistics providers?

That is most of the work in any commerce project, and it is why phase one is a fit-gap and integration inventory. We work with Thai payment, logistics and tax systems regularly, which is usually where international platforms struggle.

What about our existing platform and data?

Catalogue, customer and order migration is part of the build phase, with a reconciliation step so you can prove nothing was lost. We will also tell you when replatforming is not the right answer for your situation.

Do you operate it after launch?

If you want us to. Some clients run it with their own team using our runbooks; others hand day-two operations to us entirely.

When is ShopSCAPE Studio available?

Not yet. Join the waitlist and we will contact you when early access opens.

Tell us the part of your commerce model that does not fit

Every platform decision comes down to that one requirement the product does not handle. Start there and the rest of the conversation is quick.

Talk to our team Request a current-state review

Innovate for the better tomorrow.

// Corporate update

Our
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